Shipping policy

Shipping Policy

At Tibra Jewelry, we are committed to delivering your orders safely and on time.

• We ship across the Sultanate of Oman and GCC countries.

• Orders are processed within 1–2 business days after payment confirmation.

• Delivery times may vary depending on the destination and courier service.

• Shipping fees are calculated at checkout unless otherwise stated.

• Customers are responsible for providing accurate shipping information.

• Tibra Jewelry is not responsible for delays caused by couriers, customs clearance, weather conditions, or other circumstances beyond our control.

• If a package is returned due to an incorrect address or failure to receive the shipment, additional shipping charges may apply.

• Gold bar orders require seller confirmation before payment due to live market price fluctuations. Shipping of gold bars will only begin after the final price has been confirmed and payment has been received.